| 175 |
|---|
| municipalities supplied since 2018 |
Most site furniture looks the same on the day it is installed. The differences show up in year eight, when a board cups, a fastener seizes, or the manufacturer who sold you forty benches cannot supply the one slat you need.
Parks departments know this better than anyone, because they inherit the decision. They are also the reason we can point at a number we did not set out to engineer. Since 2018 we have supplied 175 municipalities. 130 of them have ordered from us again. Nobody reorders furniture that failed them.
What municipalities actually order
Across eight years the municipal pattern is consistent and slightly boring, which is the point. Six-foot benches, backed and backless. Bollards in volume, mostly to close a path to vehicles without closing it to people. Waste receptacles chosen for how fast a crew can service them rather than how they photograph.
The single most-shipped municipal item is not a bench. It is a bollard. That tells you how parks departments buy. They are furnishing circulation rather than decorating a plaza: access control, seating at intervals, a bin where the seating is. The bench everyone pictures is one line on a longer list.
Three questions worth asking any manufacturer
Can you still supply this in twelve years? A bench is a twenty-year asset bought on a one-year budget. Ask what happens when one board is vandalised. Our lumber is a stock profile cut to length, so a replacement board in year twelve is an order rather than a project.
What is in your fastener package? Almost every municipal order we ship includes stainless installation hardware, because the failure nobody plans for is corrosion at the joint. The frame outlives the bolt, and then the frame has to come out to replace the bolt.
Will the next order match the last one? This is what the reorder rate is really about. A department that standardises on a bench wants the next batch, five years on, to arrive the same colour and profile. 77 of our products have shipped every single year since 2019, which is the practical form of that promise.
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Bollards across the families
Explore: Benches · Bollards · Waste Bins · British Columbia
